Thunda Deals Partners with Global Merchants and Jewelry Artisans to Provide you with a Unique Worldly Shopping Experience from Home.
Where are the Products Made?
They are made in USA, Australia, Thailand, Tibet, China, India and Japan. Sometimes we find a few hidden gems from the deepest darkest places that Earth can hide. "Really" Yes, Rare finds are only announced to our members, only you will find these precious.
How Long Will It Take For My Order to Arrive?
Orders are placed by us directly to our manufacture in those Countries, in some Circumstances your orders may take up to 3-5 weeks to arrive or sooner in most cases. But in the rare case that your order does not show up in that time frame. Get in contact with us so we can check it out for you.
How much is shipping?
Shipping is calculated in the checkout page when you fill out your details. We offer our Flat Rate from $4.95 to $6.95 Ground, International Shipping is from $15.95 to $24.95, Promotional Items are FREE just pay the Shipping and Handling at $9.95 and of cause you can get FREE Shipping on Promotions and Coupons when you sign up for membership at Thunda Deals.
NOTE: We don't ship to PO Boxes or APO address.
Do I Get a tracking number?
Unfortunately some of our global partners do not provide tracking numbers, but if they do then you will be contacted with it via email. We do offer you a 100% satisfaction guarantee on all our products. We also have a 30 day money back guarantee, conditions apply.
I Ordered 2 or more Items and Only Received 1 - Where's My Other Order?
When ordering two or more items form the same supplier, sometimes they are shipped separately, this is dew to stock shortage or waiting for stock to arrive. You might receive one item before the next, don't panic if you don't receive them together, you will get them both.
Why Have I Not Received my Order Confirmation Details?
Mostly it is caused by misspelling errors or your email was typed incorrectly. If you believe you entered your email wrong or misspelled part of your address, please get in contact with us within 24 hours so we can fix any details for you. If 24 hours have lapsed nothing can be done, you will need to contact us to get a refund or coupon for the same amount.
Are the "FREE" Items Really FREE?
Yes they are free, but only for our promotional items. You just pay the Shipping $4.95 and Handling $5.00 this fee is $9.95 The price of the item itself is $0.00 Free.
What is your Refund Policy?
We offer a 30 Day 100% Satisfaction Guarantee Refund Policy. This means you have 30 days from when you receive your product to send it back to us if the product is faulty from the manufactures. Conditions Apply you can read our refund policy here.
What is Your Customer Services Policy?
We will be chatting to you by email till your purchase arrives. But we're only human just like you and believe me; sometimes things don't go the way they are meant to go. We appreciate your patience and the opportunity to correct the situation by contacting us if this happens. Working together will always solve problems quicker and in a more timely manner.
Do I Update My Info?
Yes, it is important that you agree to provide current complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.
Thunda Deals will not be held liable for inaccuracies, misspelling or shipping breakage.
Thanks for Your Time